Totally a bad company

Won’t ever be using again awful awful lying site

I won 250 pounds but because I self excluded a long time ago but then set up another account they decided that I wasn’t entitled to the money and refunded my card the £20 this is the worst gambling site online do not join it is complete rubbish they will take your money but as soon as you win some they put up so many barriers it is unbelievable

Seems other people were coned like me on the my page it had 50%,match on your deposit i didnt get it when i asked about it was told i did not opt in which i did another scam i expect

Loved this site until I won twice… they holding winnings till I’m verified again! And again!!! Been with them ages and funnily never ask for verification when I was spending money. Sent 8/9 emails to cust service and only recently got a reply .. still my withdrawal not through. What a shame they have let themselves down and a customer as well ..naughty 🤬 got a reply which was just standard and didn’t address the problems. After now 11 emails 4 pictures of documents requested 2 of passport 4 of my bank cards fully shown with my private numbers and lots more they are def withholding winnings now it’s with gambling Commission. Yawn…. same standard reply……. not a person answering these reviews…… shows their attitude. Boring now.

LeoVegas wasted my time further this evening, when they assured me £20 free bet was awarded but does not show on the site, not on account or betslip. Then you cannot place bet as its asking for additional funds. What a bunch of liars and scam artists. I will now let IBAS and Online Dispute Resolution deal with this as these lot are a bunch of timewasting liars and frauds, who lie thru their teeth about free bet awards and their online chat staff are the worlds worst. Never have I encountered staff that keep you on hold for 30 mins just to locate and look up your account. then, they do not know what they are looking at. acting dumb most likely to rip the customer off! I have had it with LeoVegas and their continued lies and dirty tricks, tactics. I will also be reporting them to the Advertising Standards Agency as their advert for promotion, £20 risk free bet is both false, inaccurate and misleading.

Hi, joined with leo vegas about 4 days ago, won small amount and withdrew £40. Now I see all this trouble people are having, dont think I will be getting paid. 3 days now, still showing processing withdrawal. I have not been asked about verification. I always make small deposits, if I have a small win I make a withdrawal to see if im paid, if not at least i have not lost much. But certainly will complain to gaming commission. Hope they do the right thing.

First you make winnings and then they start to not add your winnings to your balance and claim that it is a technical error. So both your stake amount and the winning disappear from your balance with no records. I have lost a lot of my balance because of this. It seems they scam people by this way and claim it is a technical error. Don’t even try! Do not waste your time and money on this site!

Firstly they take almost a week to approve registration, this means any new sign up offers are already half way into their expiry date before you ever get to use any of it. They take 24 hours to respond to a message, that response states they will likely take another 24 hours to respond again. Fairly sure this is an illegal operation and should be treated as such. DO NOT give them your money.

Scam! even if you win,they wont let you withdraw! avoid