Slow customer support
Had an issue with a missing deposit and it took over 24 hours to get a reply. No phone support either. Frustrating when your money’s involved.
Big fan of their game selection
They’ve got a really nice mix of classic and modern slots. Found a few games I hadn’t seen elsewhere. Also, it’s good that they show RTPs on most games — helps you choose wisely.
Reliable and Fun Platform!
I’ve been using Pin-Up for over a year and never had any major issues. Deposits are instant, and withdrawals are smooth if you verify your account properly. Customer support has been helpful every time I’ve had a question. Lots of games to choose from too!
Takes forever to withdraw
Depositing is instant but withdrawals are sloooow. Took 5 days to get £60 and I had to verify multiple documents. Felt like more effort than it was worth.
Solid for UK players
As a UK player, I appreciate that they’re fully licensed and regulated. The site feels secure, and I’ve never felt like they were dodgy. That peace of mind is worth a lot in this industry.
Enjoyable games
I’ve played on a bunch of sites, and SlotsRacer is one I actually keep coming back to. The layout is clean, and the slots are fun. I withdrew £150 last week — had the money in 48 hours. Not bad at all!
Won’t help at all been on chat 3 days
Won’t help at all been on chat 3 days just don’t listen to what you have to say and send you pillar to post can’t withdraw to old bank card due to closing the account with bank keep asking them. To remove it so can add a new one to withdraw and just no help whatsoever.
Misleading welcome offer
They advertise big wins on the Mega Reel, but you rarely actually get those top prizes. Feels more like a gimmick to get you to deposit.
Never got the money
After finally winning something decent, they locked my account during the withdrawal process. No explanation, just said it was ‘under review’ for over two weeks. Never got the money. Total scam site — beware.
Deposited money disappeared, no explanation
Put £40 into my account, confirmed it on my bank, but it never showed on the site. Contacted support and they just kept saying to “wait 24 hours.” It’s been a week. No money, no help, no accountability.