I still haven’t received any payments since my payout request was approved on the 11th of Dec 2020, it’s now the 4th of February. I’ve once again spoken to the operators via my tangiers account and have emailed the accounting team who still have not replied saying that I need to wait yet again another week. I’ve never withdrawn before why is it taking so long?

Couldn’t get my money back and they were being so shady about the whole thing.

Extremely hard to get your withdrawal. I have been waiting over a month. Their live chat is useless as nobody gives you an answer and ignores constant requests for resolutions.

I won $3000 the end of Dec. I withdrew the money and they said they needed verification of who I was before I was paid out. I sent the info. Still have not been paid out and it has been over a month. I can’t even connect with live chat…it doesn’t work. no way to get in touch with anyone. I spent almost $800 of my own money.

I have submitted all of my identification like requested several times. It is over a month and I still have not received any of my winnings. I even received confirmation that they would be processed this week. When I went on live chat to ask what the delay was I was told my winning were being held again. I feel frustrated and disappointed as of today I the impression I have is that this is just a scam. Hoping I’m wrong as it was fun to think I won something, I shouldn’t be gambling anyway.

Tried to do a withdrawal was very difficult they never did pay me my Money. They said it was credited back to account? Live chat was very hard to communicate with. Can’t call to talk to anyone.

I won $800- it’s taken almost 4 weeks to get money. Customer service is pointless- they have no phone so only email. Give you the run around. I’ve used spin palace before got my money in 3 days- so waiting this long is annoying. Not to mention they hardly ever have bonuses.

Their regulations say your withdrawal will take 24 hours. I have been waiting three weeks. Every time l contact them, they have a different reason. They have promised me twice it would be released. Live chat is no help as they are just reading how to reply and they don’t respond to your emails.

Don’t bother with this site guys, they won’t let you withdraw. Its a scam!!!

Been waiting them to confirm my withdrawal for days and it’s only a small amount. Before they were quick and good, now things takes ages.